Privacy
This policy explains how inquiry information may be handled when visitors request material support. Submitted details can include name, company, email, phone, country, product interest, application notes, compliance requirements, annual volume, and launch timing. The information is used to understand the request, prepare a response, coordinate technical follow-up, and maintain a record of B2B communication.
Inquiry data may be reviewed by commercial, technical, or documentation support personnel who need the information to respond. Application details should be limited to information that can be shared for sourcing review. Do not submit confidential drawings, proprietary formulations, or controlled technical files unless a separate agreement is in place.
Reasonable administrative and technical measures are used to protect inquiry data. Information may be retained as needed for follow-up, recordkeeping, compliance, and relationship management, unless deletion is requested and no legal or operational reason requires retention.
Visitors may request correction or deletion of submitted contact details by contacting the material desk. Some records may remain in backups or transaction logs for a limited period.